Reference

Legal terms for your pilter303 account

pilter303 Legal brings access rules, account checks and data practices into one clear page, so you can understand the conditions before opening an account.

Jurisdiction-based accessClear account checksData and cookie termsMobile browser access
pilter303 Legal terms for your pilter303 account
CONTACT ROUTES

Three ways to resolve policy questions

A clear contact path helps when a Legal clause affects your account, verification or wallet record.

Account access If you cannot complete the account step, contact us through the account support route…
Wallet records For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account question, send the…
Policy changes When you need a clause explained or want to ask for a correction, quote…
DATA PRACTICE

Six controls behind our Legal handling

Legal is also about how we handle the records created when you open an account, verify a phone number or contact support.

Data purpose

We use account details to identify your account, complete the required access step and respond to Legal requests.

Cookie choices

Cookies can support the browser session and remember technical settings needed for account access.

Account security

Keep your password, phone access and wallet PIN private. If a sign-in or phone verification step looks unfamiliar, stop using…

Record retention

We retain account, verification and transaction references for the period needed to operate the account, resolve disputes and meet applicable…

Correction requests

You can ask us to correct an inaccurate name, phone detail or account record by using the account contact route.

Access questions

For questions about regional access, account closure or a Legal clause, contact us before creating another account.

Answers before you open an account

These Legal answers cover the questions we expect you to ask before account creation or when you need a record changed. The wording applies to the current policy page, while local eligibility depends on local law. If your situation is not covered, contact us with the specific clause and account step involved.

Access depends on local law. You should check whether the service is permitted where you are before opening an account. We may also apply regional or account checks, and the current Legal wording controls if your location or eligibility needs clarification.

You need to provide accurate account details and complete the access checks shown to you. Phone verification may be requested before account access is completed. Use one account belonging to you, and contact us if the requested detail is incorrect.

DANA and QRIS references can be used to reconcile cashier activity with your account. Keep the transaction reference and date if you contact us. We may ask for those details during a record check, but never send your wallet PIN or password.

Yes. Use the account contact route and identify the record you believe is wrong, such as a phone detail or name. Include the requested correction and enough account context for us to locate it; an additional account check may be required.

Cookies may support your browser session and technical account settings. You can manage cookie controls in your browser, and you can ask us to explain a cookie category or its purpose through the policy contact route.

We retain account, verification and transaction references for the period needed to operate the account, resolve disputes and meet applicable legal duties. Ask us about a particular record category if you need the reason and retention basis explained.

Use the account support route and quote the heading or wording that concerns you. Include your account identifier, but not your password or wallet PIN. We can clarify the current clause and explain which next step applies to your request.