Reference

pilter303 Privacy Policy for Your Account

Your account details, DANA activity and device access are covered in the pilter303 Privacy Policy, so you can see what we collect and why we use it.

Account dataWallet recordsDevice accessPhone checks
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HELP WITH PRIVACY

Three Ways To Ask About Your Data

A clear contact path matters when a name, phone number or wallet reference needs attention.

Account request Use the support link from your signed-in account when you want to ask what…
Wallet reference If a DANA, OVO, GoPay or QRIS record looks incorrect, send the transaction reference…
Access concern When a new device or repeated login attempt affects account access, contact support through…
DATA CONTROL POINTS

Six Controls Behind Our Privacy Policy

The Privacy Policy is applied through account, browser and cashier routines rather than left as a page to read once.

Account records

We use your name, contact detail and phone verification result to maintain the account record you created.

Cookie choices

Cookies and similar browser storage can remember a session, preserve a selected setting or help us understand whether a page…

Device signals

Browser type, operating system, IP address and login time help us compare a current session with earlier account activity.

Wallet separation

For DANA, OVO, GoPay and QRIS, our records focus on the payment reference, selected rail, amount and result needed to…

Retention requests

We keep records only for the account, security, payment reconciliation and legal purposes described in the Privacy Policy.

Account changes

To request a new phone number, corrected name or updated contact detail, use the signed-in support path and identify the…

Answers About pilter303 Privacy Policy

These Privacy Policy answers cover the questions we expect before you open an account or connect an Indonesian wallet. They explain access, data collection, payment references, cookies, retention and the route for requesting a change. If your question concerns a record not covered here, use the support path in your account so we can check the specific case.

The pilter303 Privacy Policy covers account details, phone verification, login and device signals, cookie use, support messages, and payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. It also explains retention, data requests and account-security checks.

We use your phone number to create and verify your account, help identify the correct account during support, and confirm certain access or account-change requests. Phone verification does not give us your wallet password. Account access depends on local law and our stated account checks.

No. When you use DANA, OVO, GoPay or QRIS, we work with the payment reference and processing result needed to match the cashier record. You should not send a wallet password to support. Bank transfer and virtual account records follow the same matching purpose.

The Privacy Policy allows us to use practical device signals such as browser type, operating system, IP address and login time. These details help us identify unusual access and keep your mobile account session consistent. They are considered alongside phone verification, not used as your identity alone.

Yes. Use the support link inside your signed-in account and state whether the name, phone number or contact detail is incorrect. Include only the account detail needed to locate the record. We may verify ownership first, then explain the available correction route under local law.

We retain account, security and payment records for the periods needed to operate the account, reconcile wallet activity, address disputes and meet applicable legal duties. The Privacy Policy lets you ask which record is retained and why. Some deletion requests depend on local law and required recordkeeping.

Start with the support path shown in your account, close to the cashier area, and describe the Privacy Policy request in clear English. For a wallet question, add the payment rail and transaction reference. Do not include a password or complete wallet credential in your message.

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